Terms of Service

Last updated: 13 August 2026

1. About these terms

This website and our coaching services are provided by Project RE Pte Ltd (UEN 202438619G), a company incorporated in Singapore ("Project RE", "we", "us").

By using this website, submitting our enquiry form, or engaging us for coaching, you agree to these terms. If you don't agree with them, please don't use the site or our services.

2. Who can use our services

Our services are intended for adults aged 18 and over. If you are under 18, a parent or legal guardian must engage us on your behalf and accept these terms for you.

3. What we do, and what we don't

Project RE provides movement coaching, physical assessment, exercise programming and education. Our work sits between healthcare and fitness: we help you build capacity for the activities you want to return to.

We are not a medical provider. Specifically, we do not:

• diagnose medical conditions, injuries or diseases;
• provide medical treatment, physiotherapy, or any regulated healthcare service;
• prescribe or advise on medication; or
• replace the advice of your doctor, physiotherapist or other qualified healthcare professional.

Nothing we say or provide should be taken as medical advice. Always consult a qualified healthcare professional about a medical condition, and never disregard or delay seeking their advice because of something we have said or written.

4. Enquiries and the Clarity Call

Submitting our form is an application, not a booking. We review each application and will contact you to arrange a Clarity Call if we think we may be able to help. We may decline to take on any client, at our discretion, including where we believe you would be better served by a medical professional or another practitioner.

The Clarity Call is free and carries no obligation on either side.

5. Fees and payment

Fees depend on the service and are confirmed with you in writing before any engagement begins. Unless we agree otherwise in writing, fees are payable in advance and are quoted in Singapore dollars.

We are a private, self-pay service. We do not bill insurers and we do not accept insurance as payment. Payment is due directly from you.

We can provide a receipt on request. Whether any insurer, employer or benefits scheme reimburses you is a matter between you and them. We make no representation that our services are claimable, and fees remain payable regardless of the outcome of any claim you make.

6. Cancellation and rescheduling

Life gets in the way, and we would rather move a session than have you push through one you are not up for. If you need to reschedule or cancel, give us at least 24 hours' notice and we will move it at no cost.

• Rescheduling or cancelling with less than 24 hours' notice is charged in full.
• A missed session with no notice is charged in full.

We hold ourselves to the same standard. If we reschedule with less than 24 hours' notice, cancel late, or miss a session without telling you, we credit you a free session. The rule cuts both ways, because your time is worth what ours is.

7. Your responsibilities

Our coaching is only as safe as the information it is built on. You agree to:

• give accurate and complete information about your health, injuries, symptoms, medications and medical history;
• tell us promptly if anything about your health changes during our engagement;
• obtain medical clearance where a healthcare professional has advised it, or where we ask you to;
• follow the instructions and progressions we give you, and not push beyond them;
• stop and tell us if you experience pain, dizziness, breathlessness or anything else that concerns you; and
• use appropriate equipment and a safe environment when training on your own.

8. Programmes and materials

The programmes, assessments, videos, written material and other content we produce remain our intellectual property. We license them to you for your own personal use during and after your engagement.

You may not copy, resell, publish or redistribute them, or use them to coach or train other people, without our written permission.

9. Website content

The content on this website is general information about our approach. It is not tailored to you, it is not advice about your specific situation, and it should not be relied on as such. Client stories describe individual experiences and are not a promise of any particular outcome.

We work to keep the site accurate and available, but we do not guarantee it will be uninterrupted or error-free.

10. Third-party links and services

This site links to third-party services, including our Instagram profile and the provider that processes our enquiry form. We are not responsible for the content or practices of third-party sites and services.

11. Liability

Exercise carries inherent risk. Please read our Liability Waiver and Assumption of Risk, which forms part of these terms.

Subject to the paragraph below, and to the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profit, opportunity or earnings, arising from your use of this website or our services. Where we are found liable, our total liability is limited to the fees you have paid us in the 12 months before the event giving rise to the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited under Singapore law, including under the Unfair Contract Terms Act 1977.

12. Ending our engagement

Either of us may end a coaching engagement by giving written notice. We may also end it immediately if you do not follow these terms, if you withhold or misrepresent material health information, or if we believe continuing would not be safe or appropriate for you. Where we end an engagement, we will refund fees paid for services not yet delivered.

13. Changes to these terms

We may update these terms from time to time. The date at the top shows when they were last revised. Where a change materially affects an engagement already underway, we will tell you directly.

14. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from them.

15. Contact

Project RE Pte Ltd (UEN 202438619G)
derrickloy@projectre.com.sg